Raleigh Auto Repair

Raleigh Auto Repair

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4

I was pleasantly surprised with the service I received from my very first phone call until completion of my transmission problem. Lamont was wonderful on the phone. I was nervous, scared, etc. with the prospect of having to replace my transmission. Lamont was kind, professional and very patient with me through the entire procedure. I could not have asked for a better person with whom to deal. When it was time to pickup my car, my first in-person meeting with the staff who were all just as kind, informative, professional, and personable as was Lamont. I intend to take my care there from now on for all my service needs. I guess the only thing I would change if I could would be that while I wait for my car to be serviced I'd be served a nice glass of Pinto Grigio and a hot slice of Jersey pizza. Perhaps that's asking a little much. It was a very good experience for a problem I felt was insurmountable at the time.

Thank you Miss BJ, you are so kind. We will take the wine & pizza suggestion under consideration, but not hopeful. We would worry about you driving after a glass of Pinto Gringo. We look forward to servicing all of your vehicles needs in the future. Please stop by anytime.

- RK Trans & Auto Repair
5

Service was great. They took the time to talk to me and show me the worn out parts. It took about a week to get my truck back. The rebuilt transmission works better than the original and the previous rebuilt unit I got from the dealer.

Thank you for your business! So glad we were able to get you back on the road.

- RK Trans & Auto Repair
5

"Very friendly and knowledgeable employees. All work (replaced water pump) was completed as promised. I plan to return in the future". James

James, We looking forward to seeing you and thank you for your business.

- RK Trans & Auto Repair
5

These are truly honest, wonderful people to deal with! I was having issues with my Hyundai Sonata and I took it to Rob and he was extremely honest about what did and did not need to be done. I would definitely recommend Rob and his team if you are looking for a mechanic that does great work and deals with his clients with integrity.

Thank you so much Dr. Sean. We really appreciate your business and look forward to keeping you on the road.

- RK Trans & Auto Repair
5

This is the kind of place you want to take your vehicle Robert is a very honest and straight up person. I had some rear end work done on my work van by Robert I had a really tight schedule to meet I needed it back the next day to continue working, he stayed late just to finish up my vehicle so I could have it back, really awesome shop and I will be recommending everyone I know that needs any kind of work done on here vehicle! Thanks again Robert

Ronnie, We appreciate your kind words and business. We look forward to helping you in the future. Robert & Robby, RK Trans Team

- RK Trans & Auto Repair
5

I took my car in for preventative maintenance as the vehicle users manual suggested a transmission flush at my current vehicle's mileage. Robert insisted he take a look and give it a diagnostic test before going ahead with any repairs as he clearly stated, that he does not want people to have to pay for something that does not need to be fixed. This in turn saved me time and money which are precious to us all when it comes to car repairs especially. Not only did he not charge a penny for running the test which took about 25 mins, he also was incredibly honest and straight forward with the questions I asked. This type of service is rare to find these days, so if you need your transmission repaired in the Raleigh area, I would definitely check this shop out!

Andrew, thank you so much for your honest review. We hope you will be back to see us when you need to and please continue to tell friends about us!

- RK Trans & Auto Repair
5

Again Rob has pulled me from the fire with his vast knowledge of the automotive industry, and always a fair and great person to deal with. Can't say enough good things about rk trans. Thank you Rob.. your the best!

Thank you Shelton for the kind words! Please let us know if there is anything we can do for you in the future.

- RK Trans & Auto Repair
5

We have been customers for several years now. RK has been a rock for us and our aging cars : ) Good people! Good work! Good service! Fair prices! Great place to do business with a personal flare! Thanks guys

We appreciate your continued support, Mrs. Morse. You and Scott have been such a pleasure to work with. We look forward to helping you keep your vehicles on the road for years to come.

- RK Trans & Auto Repair
5

Went to RK Trans for a preventative maintenance automatic transmission fluid change. Rob inspected the fluid and advised me it wasn't worth the risk of changing it at this point and only charged me $20. Another shop could have just done the work without regard for the best interest of the customer. I really appreciate him taking the time to show me the fluid and explain rather than just do the work and make the most money. While I really didn't have work done to comment on, I left with a great impression of the quality of service that they seek to offer. If I ever have transmission issues in the future, they will be my first stop.

Thank you, Mr. Straub for trusting us with your vehicle. We really appreciate the kind words. It was a pleasure meeting you and we look forward to helping you keep your vehicle safe and on the road.

- RK Trans & Auto Repair
5

I was very happy with the service at RK, very knowledgeable and trustworthy. I would recommend them in an instant to friends and my own clients. Mike Misinonile Mike's Heating and Air Conditioning

Thank you, Mike! We really appreciate the trust you have in us. It was a pleasure working with you and we look forward to helping you in the future. Say "hi" to Ginger for us!

- RK Trans & Auto Repair
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